Orders are posted on weekdays. You will receive an email once your order has been posted so you should know when to expect it. Delivery times will be indicated on the checkout page depending on what shipping option is chosen. Here is an indication of these times.
|Delivery Method||Number of working days|
|First Class Royal Mail|
|1-3 working days|
|Guaranteed Next Day Delivery||1 day. Please note that orders need to be placed before 2pm to guarantee next day delivery.|
|Non Tracked European Shipping||5-7 working days|
|Tracked European Shipping||3-5 working days.|
|Tracked Courier||2-5 working days|
|International Post with tracking||5-10 working days.|
Orders placed before 2pm will be posted on the same day. Please take into consideration processing times of individual products when ordering to ensure your item(s) arrive in time.
Delays can happen so if you haven’t received your order within the time frame above, please contact me via email ([email protected]) with your order number so i can investigate this further.
If you’re not happy with your item, or if it arrives damaged or faulty, please contact me straight away. For damaged or faulty items, please provide up to 3 photographs to show what is wrong with the item.
Items may be asked to be returned in an unused and resalable condition within 7 days. Refunds will only be given once I have received the item back in its original condition. Personalised items or digital downloads are non-refundable cannot be returned.